TAL’S IDEA OF CUSTOMER SERVICE

DIARY OF A SCAM: DAY 3. I have obtained a recording (above) that reveals how Blissed Out Brett Clark‘s TAL Insurance deals with a policyholder after TAL discovers she suffers depression. It was recorded at TAL’s claims operation. Remember this is the insurance company that advertises that is ‘Making a Real Difference At a Difficult Time’ for ‘Whatever Life Holds.’

The recording literally speaks for itself.

It is horrific.

The woman appears to have made a claim on her policy but instead TAL unilaterally voids her policy. What further horrifies is that the customer is given the no-win choice of being closed down, as TAL did my demented mother or be referred one-step-removed-with-the-same-outcome to TAL’s ‘internal dispute resolution’ office, thus closing their vicious circle while appearing touchy-feely.

That’s the same black hole which scammed my mother. What is glaringly different is that they at least offered to return this woman’s premiums.

With my demented, vulnerable, helpless mother, Brett Clark and his brutal scammers gave her no choice. They just took the lot, then abandoned her.

#talinsurance #ripoff #haveyoubeenscammed
#insurance #elderlycaregiving
#ScamAlert #Scammer #elderlypeople #lifeinsurance #insuranceagent #australia #money